Where do you ship?
We ship everywhere in North America and cover shipping costs.
How long does an order take to arrive?
Standard shipping takes about 5 to 7 business days during the regular season. We process orders Monday-Friday 9am-5pm. Any orders placed after 3:00pm will be processed the following morning.
What do I do if I don’t receive my order?
We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you.
What items are eligible for return?
Items are eligible for return within 14 days of their delivery date. Items must be in their original condition. Of course, if an item arrives in a damaged state, notify us immediately and you will be refunded the entire cost of the item or sent a replacement.
How much is the return shipping fee?
Returns are free when you use our prepaid return shipping label. Simply repackage the item, affix the label you returned in the original package, and send it back to us.
I received an item as a gift? Can I return it?
Gifts must be accompanied by a gift receipt in order to be eligible for a refund. They’ll be treated as a regular return, and you’ll receive a gift card for their current selling price. Note that gifts can be returned within 28 of the date on which they were purchased.